Numzo Privacy Policy

Effective date: 30 October 2026

This policy explains what information the Numzo app handles, why, where it goes and the choices you have. It applies to the Numzo app for Android (package name tech.earc.numzo), published on Google Play by E Arc LLC ("we", "us", "our"). Numzo gives you a temporary phone number for an app or website of your choice, so that you can receive its verification code by SMS without using your own number.

Contents

1. Who we are
2. Your account
3. Numbers and the messages they receive
4. Your wallet and coin purchases
5. Technical information
6. Rewards, ads and your ad choices
7. Services the app uses
8. When information is shared
9. How long information is kept
10. Deleting your account
11. How information is protected
12. Children
13. Your privacy rights
14. Changes to this policy

1. Who we are

Numzo is developed and published by E Arc LLC, a limited liability company registered in the State of Texas, United States. Privacy contact: hello@earc.tech.

2. Your account

• Guest: when you start as a guest, our server creates an account with a random address that is not linked to you. It is kept only on your phone, so it is lost if you remove the app before saving the account.
• Sign in with Google: Google tells us your email address, your name and an account identifier. We use them only to recognise you and keep your wallet. We never receive your Google password.
• Email and password: we store your email address and a scrambled (hashed) form of your password. We cannot read your password.
• Saving a guest account with Google or an email keeps the same account, so your coins, numbers and rentals stay with you.

3. Numbers and the messages they receive

• When you get a number we record which app and country you chose, the number you were given, the price, the time and the result (code received, cancelled or expired).
• SMS messages that arrive on that number while it is yours are stored with the order, and the code is picked out so the app can show it. They are shown only in your account.
• Numbers are virtual and temporary. A number may have been used by someone else before you and may be used by someone else after you. Do not use a Numzo number for an account you will need to recover later, such as a bank or your main email.

4. Your wallet and coin purchases

• We keep your coin balance and a history of every change: top-ups, coins held for a number, coins charged when a code arrives and coins returned when it does not.
• Coin packs are bought through Google Play. Your payment is handled by Google under the Google Payments Privacy Notice. We receive the purchase record (order number, product, price, country and date) to add your coins and for accounting, taxes, refunds and support.
• If Google refunds a purchase, the coins it gave are taken back from your wallet where they have not been spent.

5. Technical information

• Our server receives your IP address with each request and keeps short technical logs. We use the country it suggests to show apps that are popular where you are and to prevent fraud and abuse.
• We record the app version with requests so we can fix problems.
• Android's automatic cloud backup is turned off for the app.

6. Rewards, ads and your ad choices

Numzo may offer Sparks: you can choose to watch a short video ad to earn points, and spend points on a Mystery Number. Ads are only shown when you choose to watch one. They are provided by Google AdMob.

• When an ad loads, Google's ads service collects your IP address, device and app identifiers such as the Android advertising ID, ad interactions and diagnostic information, and uses them to show and measure ads and to prevent fraud. See How Google uses information from apps that use its services.
• To credit your points, Google tells our server that the video was watched and which account it was for. We do not receive information from Google that identifies you otherwise.
• Where the law requires it, Google's consent message lets you accept or decline personalised ads. You can reset or delete your advertising ID in your phone's Settings.

7. Services the app uses

• Getting your number: only the app and the country you chose are used. Your name, email, IP address and account details are never shared to get a number.
• Google: Google Play (purchases), Sign in with Google, Google AdMob (optional ads) and Google Analytics for Firebase (app measurement, see below).
• Hosting: our server and database run in secure data centres in the United Kingdom.

Google Analytics for Firebase records that the app was installed and used, device and app identifiers, and when a purchase has been confirmed with its value. It helps us measure whether our advertising works, including through Google Ads. Where the law requires consent, it stays off until you have answered Google's consent message. The app does not include other analytics, social media or tracking tools.

This product includes GeoLite2 data created by MaxMind, available from https://www.maxmind.com.

8. When information is shared

We do not sell your personal information and do not share it for money. It is shared only with Google as described in section 7, when you ask us to, or when the law requires it.

9. How long information is kept

• Your account, wallet, numbers and messages are kept while your account exists.
• Records of purchases and coin movements are kept as long as tax and accounting laws require, even after an account is deleted, without your name or email.
• Technical logs are kept for a short time and then deleted.
• Emails you send us are kept only as long as needed to help you.

10. Deleting your account

In the app, open Account and tap Delete account. A Google account confirms with Google, an email account with its password. Your account and wallet are deleted at once; any coins left are lost. Order and coin records stay without your name or email, as described in section 9. You can also ask by email; see how to delete your Numzo account.

11. How information is protected

• All traffic between the app and our server is encrypted (HTTPS), and the app only accepts our server's genuine certificate.
• Passwords are stored hashed. Access to the server and database is limited to E Arc LLC.
• Payment details never reach us.

No method of storage or transfer is completely secure, but we work to protect your information.

12. Children

Numzo is not directed at children under 13 and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email hello@earc.tech and we will delete it.

13. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete or get a copy of your personal information, and to object to or limit some uses. Email hello@earc.tech and we will respond within the time the law requires. You may also complain to your local data protection authority.

14. Changes to this policy

We may update this policy when the app changes or the law requires it. The new version will be posted here with a new effective date.

Contact us

E Arc LLC, State of Texas, United States
Email: hello@earc.tech
Website: www.earc.tech