Numzo Help
Updated 26 October 2026
Need help? Email hello@earc.tech with your account email (or "guest") and, for a number, the app, country and time. We usually answer within one working day.
How it works
- Pick the app that needs a code, then a country. Countries are ordered by how often they really get codes.
- Tap Get number. The price is held from your coins, not spent.
- Enter the number in the other app and ask it to send the code. The code appears in Numzo on its own.
- If a code arrives, the coins are charged. If not, cancel and they come back.
No code arrived
- Wait at least three minutes: most codes arrive in that time.
- Tap Try another number to get a fresh number at no extra cost.
- Or cancel, and the held coins return to your wallet. Then try another country.
Coins and purchases
- Bought coins but they are not in your wallet? Close and reopen the app; they are added automatically when Google confirms the payment. If they still do not appear after a few minutes, email us your Google Play order number (it starts with GPA).
- Refunds of purchases are handled by Google Play.
Your account
- Guest coins are kept only on your phone. Save your account with Google or an email in Account so you never lose them.
- To delete your account, see Delete your Numzo account.
Contact us
E Arc LLC, State of Texas, United States
Email: hello@earc.tech
Website: www.earc.tech